We attach great importance to your privacy and the security of your personal data. We guarantee to keep your data strictly confidential and that we will not forward them to any third party.

Our behavior and programs are in accordance with the Federal Data Protection Act and other specific regulations concerning internet data protection.

We collect and use your personal data, given to us with your consent by using our internet services, and forward them to the involved insurance companies. The collected data is subject to comprehensive security measures which shall prevent any unauthorized access and improper use.

In order to improve our websites, we only collect statistical information from the protocol data. No user profiles will be set up. We would inform you in case of any further use of your personal data and request your explicit consent. If your personal data were stored due to your use of our internet services, you are entitled to be informed about such data free of charge. You are further entitled to correct wrong data as well as to block and delete data.

We use cookies. A cookie is a small text file that is sent to your computer via your web browser in order to be stored on your computer and adjust the information on our website to your needs. You can edit your browser in order to either block cookies or inform you if a server tries to send you a cookie. You can then decide to accept or deny the cookie. This ensures that your privacy is protected.

These privacy policy and data protection terms are adjusted and enhanced according to the latest developments in the areas of data protection and security technology.

If you have any further questions with regard to data protection, please contact our data protection officer:

Mr. Rainer Elsmann

T +49 (0)2247 9194 -737
F +49 (0)2247 9194 -40

elsmann(at)dr-walter.com

Pursuant to Section 4g of the German Data Protection Act (BDSG), the Data Protection Officer must make the following information (as specified in BDSG Section 4 e) publicly available in an appropriate manner

1. Name of the responsible body: Dr. Walter GmbH – Versicherungsmakler
2. Managing Director: Reinhard Bellinghausen
3. Head of data processing: Reinhard Bellinghausen
4. Address of the responsible body:
Eisenerzstr. 34
53819 Neunkirchen Seelscheid, Germany

5. Purpose of data collection, processing and use:
Operation of insurance business; distributing, selling, managing and processing insurance contracts in Germany and abroad along with any related ancillary business. Data processing and storage of personal data for our own purposes and on behalf of the involved insurance companies.

6. Description of the groups of persons concerned and the related data or data categories:
The data being collected, processed and used concern the following groups of individuals:
- prospective customer data (product interest, address data).
- customer data (address data, insurance contract data, insurance benefits data, bank data, expert data (if applicable), data on court cases and complaints).
- data about doctors and clinical facilities; health data.
- employee data, applicant data, intermediary / broker / agency data (staff data about personnel administration, management and payroll accounting).
- data on business partners and agencies, intermediaries and brokers (address, billing and benefits data), if required to fulfill the purposes referred to under No. 5.

7. Recipients or categories of recipients to whom the data might be disclosed:
Public bodies receiving data in compliance with statutory requirements (e. g. social insurance agencies, financial authorities, courts, the Federal Financial Supervisory Authority (BaFin)). Internal units involved in the execution of the respective business processes. External contractors (insurance companies and service providers) in accordance with § 11 BDSG. Further external bodies such as credit institutions (insurance services and collection of premiums), brokers and insurance agencies in connection with intermediary services as well as central contact offices of the insurance associations.

8. Standard periods for deletion:
Various record retention obligations and periods have been laid down by law. Upon expiry of these periods, the respective data is deleted as a matter of routine if it is no longer required for the performance of the contract. Where data is not affected by these regulations, it will be deleted once the purpose and objective specified under No. 5 have ceased to exist.

9. Planned data transfer to third countries:
It is not planned to transfer any data to third countries.