How can we help you?

Do you have a question or a request?

Then simply use our interactive contact form. We will be happy to help you!

Data protection: I agree that my data are stored and I can be called for information purposes or contacted by e-mail. The data will not be passed on to third parties. For further information please read data-protection.

Fields marked with an asterisk (*) are mandatory

Submit an invoice, change a contract, or need another service?

Simply use our help and service area. There you will find links to online forms and also a FAQ section to help you with the most important questions.

Help and Service

Postal Address

Eisenerzstr. 34
53819 Neunkirchen-Seelscheid

For detailed directions on how to find us, go to Headquarter.


For vacancies and internships, go to Career on the German version of our website.

Praise, criticism or suggestions?

We would be pleased if you would take the time to write a review on Google, eKomi or Trustpilot. In this way you will not only help us to further improve our service, but also help other customers who are looking for the right insurance.

If you still have unresolved issues or are not satisfied with our service, you can of course contact the relevant specialist department or the complaints management department (