Legal notice
In our legal notice, we want to provide you with a short overview of who is responsible for the content of our website www.dr-walter.com.
Who we are: DR-WALTER is the leading expert in insuring private and business travel as well as stays abroad. As an insurance intermediary, we offer selected international health insurance policies that we developed together with renowned insurance companies.
In the legal notice you will find the following information:
Provider Identification pursuant § 5 TDG
Responsible for the dr-walter.com page contents is DR-WALTER GmbH.
DR-WALTER GmbH
Eisenerzstraße 34
53819 Neunkirchen-Seelscheid
Germany
Phone +49 2247 9194-0
Fax +49 2247 9194-40
info@dr-walter.com
www.dr-walter.com
Managing Directors and responsible for the content according to § 18 (2) State Media Treaty (Medienstaatsvertrag, MStV):
Dipl.-Kfm. Reinhard Bellinghausen (CEO)
Timo Dreger (COO)
Commercial register:
Siegburg HRB 4701
USt.-Id-Nr.: DE 212252105
Bank details:
Postbank Köln
IBAN: DE03 3701 0050 0212 0765 00
BIC: PBNKDEFF
Whistleblower system according to BGBl. 2023 I No. 140
You can use this whistleblower system to report grievances, in particular violations of applicable law and internal directives and processes.
Status information pursuant to § 11 Insurance Mediation Directive
DR-WALTER GmbH has received the permission to act as an insurance agent from the competent Chamber of Industry and Commerce (IHK Bonn/Rhein-Sieg) pursuant to § 34d par. 1 Industrial Code (Gewerbeordnung).
Competent authority: IHK Bonn/Rhein-Sieg, Bonner Talweg 17, 53113 Bonn, T +49 228 2284-0, F +49 228 2284-170, info@bonn.ihk.de, www.ihk-bonn.de, of which we are a member.
DR-WALTER GmbH is registered in the Register of Insurance Brokers (Versicherungsvermittlerregister) under number D-QAMW-L7NVQ-57. This entry can be reviewed online at www.vermittlerregister.info or in the Register of Insurance Brokers (Versicherungsvermittlerregister) at Deutscher Industrie- und Handelskammertag (DIHK) e. V., Breite Straße 29, 10178 Berlin, T +49 30 20308-0, F +49 30 20308-1000.
The respective professional regulations can be found and downloaded at www.gesetze-im-internet.de, a homepage run by the German Federal Ministry of Justice together with juris GmbH.
DR-WALTER GmbH has no direct or indirect interest of more than 10 % in voting rights or capital of any insurance company. No insurance company or parent company of an insurance company has a direct or indirect interest of more than 10 % in voting rights or capital of DR-WALTER GmbH.
Unless otherwise agreed, our insurance policies are governed by German Law.
The complaint management of DR-WALTER GmbH is based on the Report on Best Practices by Insurance Undertakings in handling complaints of EIOPA (European Insurance and Occupational Pensions Authority).
You have the possibility to contact for complaint the respective departments, the complaint manager (Bianca Mahlberg, datenschutz@dr-walter.com).
In case of appeal, the responsible supervisory authority is the Federal Financial Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht, Bereich Versicherungen, Graurheindorfer Str. 108, 53117 Bonn). In case of appeal, you are furthermore entitled to apply to an extra-judicial arbitrator:
Versicherungsombudsmann e. V., Postfach 08 06 32, 10006 Berlin, www.versicherungsombudsmann.de (insurance ombudsman)
Ombudsmann Private Kranken- und Pflegeversicherung, Postfach 06 02 22, 10052 Berlin, www.pkv-ombudsmann.de (ombudsman for private health and long-term care insurance)
The European commission offers a platform for online dispute settlement. The platform can be found at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN.
We do not participate in dispute resolution proceedings before a consumer arbitration board.
