Our long-standing partner, Europ Assistance, has been operating under the new global brand Redion since October 1, 2026. Redion vcombines travel insurance, assistance services, and other offerings under a single global brand (Care Platform). With a presence in over 200 countries and a network of more than 750,000 certified partners, Redion is there for travelers around the clock. Nothing will change for DR-WALTER customers: Existing policies remain valid, and insurance coverage and policy numbers will stay the same.

Why is Europ Assistance now named Redion?

Europ Assistance was founded in Paris in 1963 and is known as a pioneer in the field of assistance services. The name Europ Assistance perfectly captured the company’s positioning. Over the past 60 years, however, the group has evolved into a global player and diversified its activities far beyond traditional assistance services. Redion offers worldwide support in the areas of travel insurance, medical assistance, roadside assistance, and more, without focusing exclusively on Europe.

The insurance company will operate under the name Redion SA, German Branch.

Redion at reiseversicherung.com and DR-WALTER

Redion’s portfolio includes travel cancellation insurance—available as single-trip or annual policies—travel health insurance, and travel insurance packages. For some products offered by DR-WALTER, Deutsche Reiseversicherung, and Trip Cancellation, Redion acts as the insurance company. For other plans, Redion provides assistance services. No matter which insurance policies you have purchased, your contract is not affected by this name change. Your coverage and your policy number remain unchanged.