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Terms of Use

We appreciate your interest in our company and our website. Dr. Walter GmbH is the expert for the insurance of private and business trips and stays abroad. For more than 50 years, we are a reliable partner, whether for au pairs, expatriates, tourists or aid workers.

Before you move on to our sites, we recommend you to familiarize yourself with the terms of use of our websites.

Please read before you use these websites

Operator of these websites

The websites are owned and operated by Dr. Walter GmbH (Dr. Walter). By using thes websites you agree to these Terms of Use including our privacy policy. If you do not agree to these Terms, do not use the websites.

Liability for contents

While Dr. Walter endeavors to ensure that all content on our websites is correct at the time of publication, no responsibility is accepted by or on behalf of Dr. Walter for any errors, omissions or outdated content on the websites.

Unless explicitly agreed otherwise on the websites, Dr. Walter accepts no liability for the content or use of websites or messages sent or received by such sites.

Trademark notice

All existing and future copyright, trademark and other intellectual property rights in connection with the websites are owned by Dr. Walter and the respective licensors. You are only granted the limited right to use the websites in accordance with these terms.

Copyright notice

All existing and future copyright, trademark and other intellectual property rights in connection with the websites are owned by Dr. Walter and the respective licensors. You are only granted the limited right to use the websites in accordance with these terms.

Commercial use of the websites

Printing and downloading information and content from the websites is only allowed for non-commercial use. Without the written permission by Dr. Walter, it is not allowed to use parts of the websites on other websites, neither through hyperlinks nor by using frames or otherwise.

Modifications of the websites

Dr. Walter reserves the right to improve, modify, alter, discontinue or permanently stop the websites or parts thereof and to restrict or prohibit access to the websites at any time without prior notice.

Data Protection

All information received by us is treated confidentially and processed and stored in accordance with data protection law. We use and store information provided by our customers and containing personal data (names, addresses or other information about living people) to provide general insurance and other services to such customers assuming that the respective persons were informed about the reason(s) for the collection of these data and their possible forwarding to third parties, e.g. insurance companies. In the framework of the provision of services for our customers, information can also be used to inform our customers on products and services that we believe may be of interest to them.

Claims for compensation

You hereby agree to indemnify Dr. Walter against any and all costs, claims, losses and damages (including legal expenses and court costs) which we may suffer as a result of misuse of the websites or violation of these terms by you or which are made against us for any of the above reasons.

Liability for links

This Websites contain links to other websites which are not under the control of Dr. Walter. We assume no liability whatsoever for the correctness of the contents of such websites or the security of any activities carried out on other websites. Dr. Walter has no liability whatsoever for the contents of such websites. The use of such websites is at your own risk.

Notice on dynamic content

This page uses the newsroom of Echobot Media Technologies GmbH. Some parts of the webpages marked with the symbol (i) as Newsticker / Widgets are automatically by a computer program generated in their presentation and content. The specified and linked publisher / the specified and linked media is responsible for the content therein shown / spread. A review of the contents for possible rights violations will be held either by the Echobot Media Technologies GmbH nor by the owner of this site. Both don’t make the contents their own. If you notice an infringement, please inform immediately the Echobot service team.

Complaints about services and products

The Complaints Management of Dr. Walter GmbH follows the Report on Best Practices by Insurance Untertakings in handling complaints of the EIOPA (European Insurance and Occupational Pensions Authority).

In case of a complaint, you can contact our respective department, our Complaints Management (karnstedt-panienka(at) or you use our contact form.

Free use of services

Unless otherwise stated, the websites are provided free of charge and without any warranties or guarantees.

Change of terms of use

Dr. Walter reserves the right to change these Terms of Use at any time. Your continued use of the websites will be deemed acceptance of the updated or amended terms.

Place of jurisdiction

These Terms of Use as well as the content of the websites are subject to German Law and jurisdiction lies exclusively with German courts.

Further information

Should you have any questions concerning these Terms of Use, please contact:

Dr. Walter GmbH
Eisenerzstraße 34
53819 Neunkirchen-Seelscheid
T +49 (0) 2247 9194 -0
F +49 (0) 2247 9194 -40

version 1 of 23 April 2013;
version 2 of 4 May 2016: notice on dynamic content.

Customer service:
T +49 2247 9194-0
Call-back service

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