EX365 Insurance
Consumer Information EX365
The site provides current consumer information about EX365 Insurance.
The consumer information includes:
- Fact sheet
- Insurance conditions and extracts from the law
- Information on Claims
- Medical Claim Form
Contact Partner EX365
Message, Collection, Insurance Certificate
For all questions concerning the collective contract, please contact:
Margrit Windeck (Head of department Contracts/ Travel)
margrit.windeck(at)dr-walter.com
T +49 2247 9194 946
F +49 2247 9194 40
You can reach us from Monday to Friday between 8am and 6pm.
Claims Settlement
For all questions concerning claims settlement, please contact:
Katja Keuneke (Head of Claims Department)
katja.keuneke(at)dr-walter.com
T +49 2247 9194 947
F +49 2247 9194 20
You can reach us from Monday to Friday between 8am and 6pm.
Special contact for claims in the USA:
For questions regarding claims in the USA you can contact our American partner Med Care:
Emergency service help-line:
In case of emergency, all insured can receive assistance by the 24/7 Europe Assistance AG emergency help line. Please contact the following number: