All documents at a glance
We cooperate with YFU in the area of international health insurance. On this website, we have prepared all vital information for insured persons regarding their insurance cover. You can download the respective documents as PDF files to your computer and print them for your records.
Downloads
For departures until 31/12/2025
PROTRIP-WORLD Productinformation
PROTRIP-WORLD Insurance Information
PROTRIP-WORLD Benefits
PROTRIP-WORLD Leistungsbeschreibung (German)
PROTRIP-WORLD Benefits (Español)
PROTRIP-WORLD Consumer information
PROTRIP-WORLD Verbraucherinformation (German)
For departures from 01/01/2026
Concept-Global Consumer Information
Verhalten im Schadensfall What to do in case of an emergency? Indicaciones importantes en caso de una emergencia
Medical Claim Form
Medical Claim Form (Español)
Notice of Claim - Travel Health Insurance_USA-CAN
On Consumer information of Concept-Global you will find information on the tariff Concept-Global and on what to do in the event of a claim and in case of illness.
What to do in the event of a claim and in case of illness
You will find all information in the printable documents on what to do in the event of a claim and in case of illness and how to report damages covered by accident, liability, contents and baggage insurance. The documents also contain important emergency phone numbers and extensions.
Questions about existing contracts
For all questions about registration, cancellation or change of registration, insurance certificates, invoices and general contract issues, please contact our team International Programs:
international@dr-walter.com
T +49 2247 9194 21
F +49 2247 9194 20
You can reach us from Monday to Friday between 9am and 5pm.
For further information about our partner YFU go to: https://www.yfu.de/
