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Mission Statement

Our mission

DR-WALTER GmbH offers all people who think and act globally tailored insurance solutions to protect them during all private and business travel and during their stay abroad.

Our values

Quality
When it comes to our customers, we strive for excellence in all our products and services.

Independence
We act neutrally and independently of insurance companies.

Expertise
With 60 years of experience, we are a recognized travel insurance expert.

Up close and personal
We take our customers seriously and respond directly to their needs. Our support is characterized by personal contact with every single one of our potential customers.

Mobility
We regard global mobility as a chance for personal development, education and cultural exchange.

Activity
Our work is proactive and forward-looking. We meet the challenge of changing markets and conditions by offering innovative products.

Safety/Protection
We offer the best possible protection to cover all possible contingencies. In the event of damage we provide fair and reliable claims settlement in the best interest of our customers.

Our brand promise

The brand DR-WALTER stands for everything that is mobile, open and active. DR-WALTER is an expert and a reliable partner for global travelers and companies in all insurance matters. We work with commitment, passion and foresight to improve existing and develop new insurance products, thereby providing our customers with the best possible customer service and cover and supporting them wherever they need us.

Customer service:
T +49 (0) 2247 9194-0
Call-back service
info(at)dr-walter.com

© Copyright DR-WALTER GmbH 2019.
All rights reserved.
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Our Reference

One of our customers rating our service and our portal reiseversicherung.com: "My compliments to your customer service and webpage." more

MY-SAFETY-ASSISTANT
Logo TÜV

DR-WALTER customers get a password which allows them to use the app for one year free of charge. more

Quality of Service
Logo TÜV

DR-WALTER GmbH receives TÜV certificate for ‘Quality of Service’