„Wir bedanken uns sehr bei DR-WALTER und seinem Partner MD Medicus für das Engagement und die kulante Lösung bei unserem Auslandseinsatz für Wycliff. Alle Beteiligten haben einen sehr guten Job gemacht!“
Drs. Martin & Professor Helga Sch.„Wir bedanken uns sehr bei DR-WALTER und seinem Partner MD Medicus für das Engagement und die kulante Lösung bei unserem Auslandseinsatz für Wycliff. Alle Beteiligten haben einen sehr guten Job gemacht!“
Drs. Martin & Professor Helga Sch. 

"Brilliant as usual – quick, precise, customer-oriented and very friendly. Great job – please give my give my regards to your management…"

Birgit H.

"On behalf of my daughter Corinna I would like to thank Dr. Walter GmbH very much for their generous support and excellent claims settlement. My daughter was among the victims of the tsunami on Samoa. Fortunately, she only had some minor injuries. But she lost everything. Dr. Walter GmbH bore all costs within their area of responsibility. They even made foreign payments including the respective fees as a gesture of goodwill and carried out all written correspondence, e.g. with the hospital in Sydney. Even invoices that arrived too late were considered.
We were very happy with the personal support given by Ms. Kolmer who guaranteed to be available anytime immediately after she received the notice of claim. That made us feel that we were in good hands.
My daughter already feels much better and even started traveling again. Due to her positive experience, she purchased her travel insurance policy again via Dr. Walter GmbH. Thank you very much!" 

Claudia W.

"Thank you very much for the smooth and simple processing of both the conclusion and the premature termination of the insurance contract. This is by no means a matter of course in the insurance industry. We will recommend you to other prospective customers, and we will certainly contact you again in case of another long journey!"

Gabi G., Langenfeld

"Thank you very much for your quick response. I had a very positive impression of your customer service right from the start and I continue to be extremely satisfied with your fast and efficient way of working. I will therefore not hesitate to recommend you to other travelers in need of similar insurance."

Haleh A.

"I want to thank you for your personal effort and your very customer friendly service. I am extremely grateful that, thanks to your help, everything went very smoothly. Unfortunately, that’s not always the case.
I can therefore assure you that due to the good experience I had with your company, I will definitely recommend your services to any future au pair or Work & Travel participant I know."

Hans-Jürgen W., Saarland

"I would like to say a word of praise to your customer service and website. The customer service was excellent and very helpful; the website is clearly laid out and easy to use. You can find quickly what you are looking for and the insurance conditions are laid out very clearly. You are a positive exception to today’s rule. Thank you."

Ingrid O. about the customer service and the portal www.reiseversicherung.com. 

"I want to thank you for your quick and straightforward handling of my claim. In addition, I could always call one of your employees and they would always call me back in no time, providing me with helpful advice. From my experience, that’s not always the case with insurance companies.
For my next long-term stays abroad I will gladly make use of your services again and I will be happy to also recommend your company to my friends and family."

Milena B.

"As a customer, I admire your company and its staff for always being very friendly and helpful and I would like to, once again, thank you for that."

Mitsuru S.

„Wir wissen aus unseren Berufen was es heißt, Service- und damit auch Kundenorientiert zu agieren und wie essentiell wichtig das ist. Was wir jedoch bei der Dr. Walter GmbH erfahren durften, hat alles bisher Erfahrene in den Schatten gestellt. Egal, wen wir am Telefon zu sprechen bekamen, wir wurden immer sehr freundlich behandelt und unsere Fragen wurden schnell und unkompliziert beantwortet bzw. bearbeitet. Wir haben uns bisher noch von keinem Service eines Unternehmens so positiv angesprochen gefühlt, wie bei Ihnen!
So wie Sie unseren Kontakt gestaltet haben und vor allem wie Sie unseren Fall abseits jeglicher Bürokratie bearbeitet haben, das hat uns vor Staunen den Mund offen stehen lassen. Wir haben in dem Leitbild Ihres Unternehmens den Punkt "Menschlichkeit und Nähe" gefunden, das ist bei Ihnen keine reine Marketing-Aussage, das wird wirklich bei Ihnen gelebt!
Wir werden die Dr. Walter GmbH sehr gerne weiterempfehlen und bei Bedarf mit einem superguten Gefühl wieder Ihre Dienstleistungen in Anspruch nehmen!“

Oliver und Jacqueline Sch.

"I purchased three insurance policies directly online and it worked perfectly."

Roland T. about www.reiseversicherung.com

"Before I forget, I wanted to let you know that I consider your services to be nothing but excellent! I could adjust my policy several times without any problems and every time I called you, you always provided me with excellent help and advice. "

Rolf W., Düsseldorf

"I would like to say that you did a great job as an insurance broker! During my stay in New Zealand, shortly after I arrived, I fell ill and even had to be hospitalized. You provided me with the best service I could imagine. Whenever I had to contact your staff, they were always very friendly and helpful. It helped me a lot and therefore I would like to thank you from the bottom of my heart.
I can warmly recommend your entire company and all its staff!"

Sheila P. 

"We would like to let you know that my daughter and I have been highly satisfied with your insurance services, in particular with regard to how you handled things in the event of illness and theft that occurred in the USA. We can therefore only recommend your company and its services.
Unfortunately, not all au pairs can say the same about their insurance company: they often have to pay without getting any decent services in return.
We would also like to thank you for your very friendly telephone advice at all times."

Silvia K.

"Thanks a million for the payment and for your personal commitment. Wonderful!"

Thomas A.

"I want to thank you for your friendly and excellent services regarding all insurance matters. Your high level of professionalism makes you stand out from most competitors. All your employees we were in contact with were always friendly and competent. This is why we have been your customer for more than two decades now. And if anyone asks, we will be happy to recommend you."

Thomas H., Hamburg

"Great. Thanks a million. You provided ten times more service than my local insurance representative in Germany ever did. You also showed great expertise and always responded very quickly to all my enquiries!"

Udo G., Brisbane

"For almost 11 years, we have had au pairs from different countries living with us. Right from the start, you provided them with insurance.
The last of our au pairs will leave us at the end of the month since my children are now old enough to cook themselves a meal after school and to help me with household chores.
I want to thank you all for your reliable and excellent services at all times!
Fortunately, there were hardly any real medical reasons to contact you. I always felt that you took my problems and questions seriously. But also in case of any short-term adjustments, for example at the start or end of au pair assignments, you always provided me with an immediate response.
I would like to thank you again for always making us and our au pairs feel safe, secure and welcome!
If my children ever choose to stay abroad for some time, I will definitely get back to you."

Ulrich S., Berne

"I would like to thank you again for your quick, non-bureaucratic and service-oriented handling of my claim. I had sent an email with all the necessary documents to you on Sunday and on Tuesday I already had the positive reimbursement notification in my mailbox. And only two days later, the reimbursement amount was transferred to my bank account. So thanks again for your straightforward claims handling."

Ulrike P.

"Ich möchte mich hiermit ganz herzlich bedanken, für die Unterstützung, während ich in Deutschland war. Als ich sie wirklich gebraucht habe, haben Sie eine tolle Arbeit geleistet.
Ich werde Ihre Reiseversicherung auf jeden Fall wieder buchen, wenn ich nach Deutschland muss und meinen Freunden und Bekannten mit Sicherheit weiter empfehlen. Denn es ist sehr wichtig, wenn man im Ausland ist und ein Arzt braucht, dass man der Versicherung vertrauen kann! Vielen lieben Dank dafür!"

Viviane S., Brasilien