All documents at a glance
Together with Europäische Reiseversicherung (ERV), Dr. Walter has designed the international insurance plan CONCEPT EASY/ CONCEPT PLUS for language course providers and exchange organisations. On this website, we have prepared all vital information for insured persons regarding their insurance cover. You can download the respective documents as PDF files to your computer and print them for your records.
Versicherungsausweis - Certificate of Insurance - Certificate of Insurance - Certificado de seguro
Leistungsbeschreibung - Benefits English - Benefits Italian - Benefits Spanish
Verhalten im Schadensfall - Claims English - Claims Italian - Claims Spanish
What to do in the event of a claim and in case of illness
You will find all information in the printable documents on what to do in the event of a claim and in case of illness and how to report damages covered by accident, liability and baggage insurance. The documents also contain important emergency phone numbers and extensions.
Questions about existing contracts
For all questions about registration, cancellation or change of registration, insurance certificates, invoices and general contract issues, please contact our International Office:
T: + 49 2247 9194 945
F: + 49 2247 9194 20
You can reach our International Office Mo. – Fr. from 8 a.m. to 6 p.m.
For further information about our partner ERV go to: